FAQ

How quickly will I feel the difference?

Most customers notice relief within the first 1-2 hours of use. For deeper relief, allow 3-5 days of consistent use for full benefit.

Where does it fit?

Fits any standard office chair, car seat, gaming chair, wheelchair, dining chair, or airplane seat. Universal size: 35cm x 40cm (13.78in x 15.74in). Fits most adults.

How long does shipping take?

Free US shipping. Estimated 7-15 business days from order date. You will receive a tracking number within 24-48 hours of ordering.

What if it doesn't work for me?

We offer a full 30-day money-back guarantee. No questions asked. Just contact us at loann.kotarlic@gmail.com and we will refund you immediately.

Is it washable?

Yes. The cover is fully removable and machine washable. The honeycomb gel cushion itself can be wiped clean with a damp cloth.

What is the weight limit?

The Relevia cushion supports up to 330 lbs (150 kg).

Is it a medical device?

No. Relevia is a wellness comfort product, not a medical device. It is not intended to diagnose, treat, cure, or prevent any disease. If you experience persistent pain, please consult a licensed physician.

What is the egg test?

The Relevia honeycomb gel structure absorbs so much impact that you can drop a raw egg onto it from 3 feet and the egg will not break. That is the same level of protection your tailbone and lower back receive when you sit on Relevia.

Do you ship internationally?

Not at this time. We currently ship only within the United States.

How do I contact support?

Email us at loann.kotarlic@gmail.com. We respond within 24 hours, Monday to Friday.